For Accommodation Only:
You will be offered a partial refund (full purchase amount minus a 10% administration fee) from
date of booking up until 72 hours prior to the scheduled event. If you cancel within 72 hours of
scheduled event, then you will be refunded 50% of the amount paid. We do not offer any refunds if
you cancel on the day of the scheduled booking or do not arrive for your scheduled booking.
For Retreats and Courses:
You will be offered a partial refund (full purchase amount minus a $50.00 administration fee).
If cancellation is within 14 days of an event a 50% refund will be offered.
There is no refund for cancellations less than 7 days before a scheduled event.
Please contact us with any changes or questions regarding your registration/reservation.
Ethics and Protecting from Abuse
Our centre follows the guidelines as set out by the Foundation for the Preservation of Mahayana Buddhism Organisation (FPMT). Click here to view our policy.
If you need to report an incident of abuse our designated protection person is Helen Sales. You can contact her here:
07 866 6851
Or Contact our Centre Director, Katrina Robertson
027 246 6646
You can also view our Confidentiality Policy here