Centre Policies

At Mahamudra Centre, our policies are designed to create a respectful, supportive, and safe environment for all who visit.

Visitor guidelines

To maintain a sanctuary of harmony and mindfulness for the benefit of all, we kindly ask everyone at the Centre to observe these five ethical guidelines.

No killing or harming living beings
No stealing
No lying or harsh speech
No sexual misconduct
No alcohol, tobacco, or intoxicants

Refund & Cancellation Policy

We recognise that circumstances may change, and we aim to approach cancellations with understanding and fairness. At the same time, these policies help support the ongoing operation of Mahamudra Centre. Please review the following carefully before making a booking.

Cancellation by the Participant

Accommodation

Free cancellation up to 14 days before the arrival date
50% of the total accommodation cost will be charged for cancellations made between 14 and 3 days before arrival
100% of the total accommodation cost will be charged for cancellations made less than 3 days before arrival, or in the case of no-shows
A 10% administration fee applies to all cancellations

Retreats & Courses

30+ Days Before Arrival: Cancellations made 30 days or more prior to the check-in date are eligible for a refund, less a 10% administration fee.
30 to 7 Days Before Arrival: Cancellations made within this window will incur a charge of 50% of the total retreat and accommodation fee. Alternatively, guests may opt for a full credit valid for 12 months from the date of cancellation, applicable toward any future retreat.
Within 7 Days of Arrival: Cancellations made less than 7 days before check-in, or "no-shows," will incur a charge of 100% of the total course and accommodation fee. * Administration Fee: Please note that a 10% non-refundable administration fee applies to all processed refunds.

Retreats and Courses

Free cancellation up to 30 days before the arrival date
50% of the total course fee will be charged for cancellations made between 30 and 7 days before check-in
100% of the total course fee will be charged for cancellations made less than 7 days before check-in, or in the case of no-shows
A 10% administration fee applies to all cancellations

Cancellation by Mahamudra Centre

In the unlikely event that Mahamudra Centre must cancel or postpone an event, course payments are not refunded. Instead, the full course fee will be credited for use toward future events at Mahamudra Centre.

This credit may be used for similar events within 365 days from the original event’s cancellation date.

Ethics and Protecting from Abuse

Our centre follows the guidelines as set out by the Foundation for the Preservation of Mahayana Buddhism Organisation (FPMT).

View our policy.

You can also view our Confidentiality Policy here

Pet policy

We have a no pet policy, with two exceptions:

If you are travelling with your dog, we invite you to stop to walk your pet around the stupa at the entrance of the property, walking clockwise 3 times as a blessing, but please not on other parts of the property and always keep your pet on the lead or in its crate.
With advance special permission from the office.

This rule is necessary because we have endangered bird life on our property, particularly brown teals and banded rails that can be scared and hurt by dogs, especially in nesting areas.