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Cancellation Policy

For Accommodation Only:
You will be offered a partial refund (full purchase amount minus a 10% administration fee) from
date of booking up until 72 hours prior to arrival. If you cancel within 72 hours of check in time, then you will be refunded 50% of the amount paid. We do not offer any refunds if you cancel on the day of the scheduled booking or do not arrive for your scheduled booking.

For Retreats and Courses:
You will be offered a partial refund (full purchase amount minus a $50.00 administration fee).
If cancellation is within 30 days of an event a 50% refund will be offered.

There is no refund for cancellations less than 14 days before a scheduled event.


Please contact us with any changes or questions regarding your registration/reservation.

Ethics and Protecting from Abuse

Our centre follows the guidelines as set out by the Foundation for the Preservation of Mahayana Buddhism Organisation (FPMT). Click here to view our policy. 

If you need to report an incident of abuse our designated protection person is Suzi.

You can contact her here:

07 866 6851

Or Contact our Centre Director, Katrina Robertson

027 246 6646

You can also view our Confidentiality Policy here

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